ELEMENT

PERFORMANCE CRITERIA

1. Comply with quality system requirements

1.1 Organisational policies and procedures are followed in accordance with quality system requirements.

1.2 Any variations from quality system procedures are clearly documented.

1.3 Non-conformance of laboratory practice is identified and reported in accordance with quality system requirements.

1.4 Corrective action to address non-conformance is implemented.

2. Undertake proficiency testing/casework review

2.1 Internal/external proficiency tests are completed in accordance with organisational policies/guidelines/quality system requirements.

2.2 Case work is submitted for quality assurance review in accordance with organisational policies/guidelines/quality system requirements.

3. Contribute to quality system maintenance

3.1 Quality system issues are raised with designated person in accordance with quality system procedures.

3.2 Audit processes are participated in as required.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

communicate effectively

follow instructions and directions

identify system improvements and deficiencies and convey to management

Required Knowledge

quality system context in which forensic examinations are conducted

relevant organisational quality system procedures

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to:

understand and implement quality system requirements

Consistency in performance

Competency should be demonstrated over time and across a range of workplace or simulated situations.

Context of and specific resources for assessment

Context of assessment

Competency should be assessed on-the-job or in a simulated work environment.

Specific resources for assessment

There are no specific resource requirements for this unit.

Method of assessment

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment.

Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Organisational policies and procedures may include:

documented procedures in quality manuals, procedures manuals, policy and other administrative guidelines

non-conformance, variation, corrective action and proficiency testing

organisation's approach to environmental management and sustainability

quality system issues (deficiencies and improvements)